Privacy Policy for SRM360
Effective Date: 26 Nov 2024
- Introduction
SRM360.org (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website address], in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant global privacy laws.
- Data Controller
For the purposes of the GDPR and other data protection laws, SRM360, located at srm360.org is the “Data Controller” of your personal data.
- Data We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, mailing address, organisation, and similar fields.
- Technical Data: IP address, browser type, device information, usage data, and other data collected through cookies and similar technologies.
- Transactional Data: Details of payments made for products or services.
- Marketing and Communications Data: Preferences in receiving marketing communications.
- How We Collect Your Data
Direct Interactions: Information provided when you fill out forms or interact with our customer service.
Automated Technologies: Data collected through cookies, server logs, and similar technologies.
Third-Party Sources: We may receive data about you from publicly available sources or from our business partners.
- Use of Your Data
We may use your data for the following purposes:
To Provide and Manage Services: Processing orders, managing accounts, and providing customer support.
Improving Website Experience: Analyzing data to enhance website functionality and user experience.
Marketing: Sending promotional materials if you’ve opted in, with an option to unsubscribe at any time.
Legal Compliance: Fulfilling our obligations under applicable laws and regulations.
- Legal Basis for Processing Personal Data (GDPR Compliance)
Under GDPR, we rely on the following legal grounds for processing personal data:
Consent: When you give explicit consent to process your data for specific purposes.
Contractual Necessity: To perform a contract with you.
Legal Obligation: To comply with our legal obligations.
Legitimate Interests: For business purposes, such as improving our services and ensuring website security, which do not override your privacy rights.
- Data Sharing
We may share your data with:
Service Providers: For web hosting, payment processing, analytics, marketing, and other essential services.
Legal and Regulatory Authorities: When required to comply with the law or to protect our rights.
Third-Party Partners: For joint marketing efforts or services that you have opted in to receive.
- International Data Transfers
Your data may be transferred to and stored on servers outside your home country, including in countries that may not have data protection laws as comprehensive as those in your region. We take measures to ensure that your data is protected in compliance with this Privacy Policy, including using Standard Contractual Clauses approved by the European Commission.
- Data Retention
We will retain your data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. After the retention period, your personal data will be securely deleted.
- Your Rights (GDPR & CCPA)
Under GDPR and CCPA, you have certain rights, including:
- Access: Request a copy of your data.
- Correction: Request corrections to your data.
- Deletion: Request deletion of your data in certain circumstances.
- Restriction: Request restriction of processing in specific cases.
- Data Portability: Receive a copy of your data in a structured, machine-readable format.
- Objection: Object to processing for direct marketing purposes.
- Withdrawal of Consent: Withdraw consent for data processing at any time.
To exercise any of these rights, please contact us at info@srm360.org. We may need to verify your identity before fulfilling your request.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please see our Cookie Policy
- Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, and disclosure. However, no online service is 100% secure, so we cannot guarantee absolute security.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the effective date. We encourage you to review it periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info@srm360.org